How long does support take to reply?
We usually respond within 24 hours on business days. Complex issues may take longer while we investigate.
Need help with your Pickfc account, competitions, or app features? Reach out to our support team and we will respond as soon as possible.
Contact Support
Email us anytime at support@pickfc.com
Frequently Asked Questions
I did not receive a password reset email. What should I do?
Check your spam or junk folder first. If it is not there, wait a few minutes and request another reset link.
Can I update my account email address?
Yes. Open your account settings in the app, update your email, and confirm the change through the verification email.
Why are my picks or leaderboard stats delayed?
Stats can briefly lag while match data syncs. Refresh the page after a few minutes. Contact support if the delay continues.